FAQ

1. Are your watches authentic Rolex watches?

No. The watches sold by UNT Replica are replicas, not authentic Rolex watches. UNT Replica is not affiliated with, authorized by, or endorsed by Rolex SA.

2. Will the watch look exactly like the photos?

Please refer to the photos and description for each listing. Colors may appear different depending on lighting and screen settings. Contact us before ordering if you need clarification about a particular model.

3. What movement does the watch use?

Movement specifications vary by model. Please check the product description or contact us for details about the watch you are considering.

4. Are the watches waterproof?

Do not assume a watch is suitable for swimming, showering, or diving. Check the model’s stated water-resistance specifications and care instructions before exposing it to water.

5. How long will delivery take?

Delivery depends on your destination, processing time, and shipping method. Please refer to the shipping information provided at checkout or contact us for an estimate.

6. How can I track my order?

If your shipment includes tracking, use the tracking number provided in your shipping confirmation. If you need help locating it, email us with your order number.

7. What payment methods do you accept?

Available payment methods are displayed at checkout.

8. Can I change or cancel my order?

Contact us as soon as possible with your order number and requested change. Whether we can accommodate your request depends on the order’s processing and shipping status.

9. What is your return policy?

Please review our Return and Refund Policy before purchasing. For questions about eligibility or the return process, contact customer support.

10. What should I do if my watch arrives damaged or has a problem?

Email us with your order number, a description of the issue, and clear photos or a video. We will review the information and explain the next steps under our applicable policies.

11. How should I care for my watch?

Avoid impacts, strong magnets, extreme temperatures, and exposure to water beyond the model’s stated specifications. Use a soft, dry cloth for cleaning and follow any model-specific care instructions.

12. How can I contact you?

For product questions, order inquiries, or support, email nathanmckinney465@hotmail.com. Include your order number, if available, to help us identify your purchase.